FAQs

These answers explain the published room information and how to prepare a stay request. A booking-specific final quote and written confirmation remain important, particularly for child pricing, special room requirements and cancellation conditions.

What are the published room rates?

Current daily rates for Standard and Deluxe one-person and two-person options are shown on the rooms page. The prices are labelled Including GST. Child charges or requested extras need a confirmed quote rather than being inferred from the base adult-room price. The approved final quote records the amount accepted for the actual booking.

How many rooms does the hotel have?

The rooms page shows the current Standard and Deluxe physical room counts. One-person and two-person options within a category share the same inventory. A category total does not show availability for a date; the hotel reviews availability for the actual request.

How do I include children?

Choose the adult and child counts per room and enter one age for each child. Children are 0–17 and ID is mandatory for age proof. The hotel confirms child fees and room suitability before the guest accepts a final family quote. Extra beds, free stays or a particular sleeping arrangement are not assumed.

What are the check-in and check-out times?

Check-in is from 12:00 PM; check-out is by 11:00 AM. Ask the hotel about early check-in or late checkout in advance. A 24-hour front desk does not make a room available before the agreed check-in or after the agreed checkout.

Does an estimate or request confirm a booking?

No. An estimate helps you compare the published adult room rate for the selected dates and room count. A submitted request still needs hotel review. Read and accept the approved final quote, guest arrangement, cancellation terms and payment or pay-at-hotel conditions before treating the reservation as confirmed.

Is a deposit required?

The original booking setup includes a 50% deposit option, subject to hotel confirmation. The exact deposit, balance, due conditions and cancellation treatment must be stated in the accepted booking. Do not pay based only on an unconfirmed estimate.

Can I cancel or change dates?

Contact the hotel with the booking reference and the change requested. Availability and price may need review, and the accepted booking-specific cancellation terms apply. A universal fee, free-cancellation cutoff or guaranteed refund-credit time is not assumed. Read the cancellation and refund policy and get a written answer for the reservation.

Can I request a GST invoice?

Yes, contact the hotel with the booking reference and the correct billing name, GSTIN and address before the invoice is issued. HOTEL MAX is Hotel Max’s sole proprietorship, GSTIN 03AFQPG4081G2ZJ. Published room prices are labelled Including GST.

Where is Hotel Max?

The confirmed guest and business address is B-2/803, Navi Dana Mandi, Satnam Nagar, Jalandhar, Punjab 144008. Call +91 98725 91343 if the map pin or final approach is unclear. Local landmark names should accompany, rather than replace, the full address.